Ask An Expert Technician:

800-661-1117

Warranty

Dura-Lite offers a best in class product warranty.

Peace-of-Mind Million Mile Guarantee

An enduring quality is manufactured into every product we build. At Dura-Lite, we understand that keeping your truck on the road longer and keeping distribution channels open is essential to your business and your customers. That is why we offer an industry-leading 7-year, million-mile guarantee on our Evolution® charge air cooler.

Warranty FAQs

Does Dura-Lite’s Evolution Charge Air Cooler really have a 7 Year/ 1,000,000 Mile Warranty?

Yes. Dura-Lite’s warranty is not prorated and warrants the original vehicle installation for a period of 7 (seven) years or 1,000,000 (one million) miles or 1,609,000 (one million, six hundred and nine thousand) kilometers, whichever occurs first from the date of installation that it’s Evolution® Charge Air Coolers (the “CAC”) will remain within the allowable leak down rate specifications of the following applicable engine manufacturers under normal on-highway operating conditions: Caterpillar, Cummins, Detroit Diesel, International, Mack, Mercedes, Paccar, and Volvo (“Engine Manufacturers”).

Dura-Lite has maintained a less than 1% warranty return rate over the past 29-years. All products are tested to be 100% leak-free before they leave the manufacturing facility.

Do all of Dura-Lite’s Charge Air Coolers have a 7 Year/ 1,000,000 Mile Warranty?

Most Dura-Lite Charge Air Coolers are backed by our industry-leading (non-prorated) 7 Year / 1,000,000 Mile Warranty. Certain Part numbers carry a limited warranty ranging from 1 (one) to 3 (three) years depending upon the design and application. Distributors/ Dealers can visit Dura-Lite’s website Product Catalog for the applicable warranty coverage on each Dura-Lite Charge Air Cooler. If the Part # is not available, please contact Dura-Lite Customer Support at 800-661-1117 for the applicable Part # and warranty coverage.

What is Dura-Lite’s Eliminator Charge Air Cooler Warranty?

Dura-Lite’s warranty is not prorated and warrants the original vehicle installation for a period of 1 (one) year from the date of installation (unlimited mileage). Eliminator® Charge Air Coolers (the “CAC”) will remain within the allowable leak down rate specifications of the following applicable engine manufacturers under normal operating conditions: Caterpillar, Cummins, Detroit Diesel, International, Mack, Mercedes, Paccar, and Volvo (“Engine Manufacturers”).

All products are tested to be 100% leak-free before they leave the manufacturing facility.

What is Dura-Lite’s Radiator Warranty?

Dura-Lite’s warranty is not prorated and warrants the original vehicle installation for a period of 1 (one) year from the date of installation (unlimited mileage) that its Radiators (the “Radiator”) will remain free from defects in material and workmanship under normal on-highway operating conditions. Certain Part #’s are warranted for 2 (two) years depending upon the design and application. Distributors/ Dealers can visit Dura-Lite’s website Catalog for the applicable warranty coverage on each Dura-Lite Radiator. If the Part # is not available, please contact Dura-Lite Customer Support at 800-661-1117 for the applicable Part # and warranty coverage.

All products are tested to be 100% leak free before they leave the manufacturing facility.

What is Dura-Lite’s Tester-Kit Warranty?

Dura-Lite’s Tester-Kit™ is warranted against defects for a period of 1 (one) year from the date of purchase.

Is the warranty on a Dura-Lite Charge Air Cooler transferable?

Yes. Dura-Lite Charge Air Coolers are warranted on the original vehicle installation for the length of the warranty period.

I just purchased a vehicle that has a Dura-Lite Charge Air Cooler on it, is the warranty still valid?

Dura-Lite Charge Air Coolers are warranted on the original vehicle installation for the length of the warranty period.

Will the use of a Dura-Lite Charge Air Cooler void my Original Equipment engine warranty?

No. Dura-Lite Charge Air Coolers are designed to perform equal to or better than the Original Equipment Charge Air Cooler. Many Original Equipment Truck and Engine Manufacturers have selected Dura-Lite as their aftermarket supplier.

Where can I get a blank Product Registration Form (Warranty Card)?

Please reference Dura-Lite’s Product Registration section of the website to print off a PDF copy of the applicable form or contact Dura-Lite Customer Support at 800-661-1117.

How do I submit a Product Registration Form (Warranty Card)?

Complete and Mail or Fax the bottom portion of Product Registration (Warranty Card) that is attached to the new Dura-Lite product or register online on the Product Registration section of Dura-Lite’s website.

Address: 12012-44th St. S.E.
Calgary, Alberta T2Z 4A2
Canada

If you have any product questions or to submit a Warranty Claim, please contact Dura-Lite at:

Phone: 800-661-1117
Fax: 403-206-7239
Email: CustomerSupport@duralite.net
Warranty: Warranty@duralite.net

How can I determine if my Dura-Lite Charge Air Cooler is still under warranty?

Please contact Dura-Lite Customer Support at 800-661-1117 with the Dura-Lite Part (Model) # and Serial # to have it checked.

How do you determine the Dura-Lite Part (Model) # and Serial #?

Open the hood or engine compartment of the vehicle and look for the Dura-Lite Part (Model) # and Serial # Label on the Charge Air Cooler. The Label is typically located on the top center of the Charge Air Cooler.

What Our Customers Are Saying

The exact right part, shipped today.

We offer a large selection of charge air cooler and radiator solutions to meet your performance and durability needs.

Start Your Order Today